Wow, it has been a crazy couple weeks here!
Back on 6.17.2015 our webhosting company, or should I say… former webhost, terminated our account one day before our payment was scheduled to be paid by arrangement with them for our hosting account and off site backups.
Our previous terminated rather than suspending our account, deleting all server data and our so called ‘off site’ backups in the process, in addition to this they also did not have their weekly backup of our VPS, which according to their terms they keep in case of server failure to restore your account.
After telling the CEO of the hosting company that I would be opening a review site to review his company, he threatened me with legal action for slander and domain squatting… WOW! First, anything I say about his company is 100% factual, no slander there and I really don’t think domain squatting applies either… second, after confronting Kushal, the CEO, about everything and letting him also know that I have copies of all documentation relating to the matter, including my conversations with him directly about it and how it shows clearly they were at fault for all losses…
They delete my client account with them, support tickets, invoices, everything… in an attempt to hide the evidence of their wrongdoing. Of course I have copies of everything to show I had an account with them and what happened, which will go up on my new review site, hostreviews4geeks.com… just try and get me for domain squatting, Kushal… I dare you! I will not be silenced on this matter, everyone will know exactly what their company did and how they nearly ruined my business.
Thousands of man hours of work, gone… years of client data, gone… plus the financial losses incurred by our company… devastating, crippling in fact, 10’s of thousands of dollars, gone. (I have been contacted by several clients who have asked to help out financially, thank you… If you want to help, buy another license and use it or donate to another networker in need of an amazing team building system. Thanks!)
However, with that said… we are back! Not 100% yet, however we are able to take orders, open support tickets and provide license validation help to those of you who are receiving notices that your licenses are invalid.
If your license is showing as invalid, please send in the following in a support ticket:
- Your Full Name
- Your purchase details from paypal
- Your license key
- Your email used for licensing
We will then send you a coupon to activate a new license on the system. Please allow 24 hours for response due to high amounts of clients who will need to be serviced at this time.
The site itself will need to have a ton of documentation added again as well as completely updated videos etc., please be patient as we redo work and reestablish client accounts which were lost.
BTW, this issue also prompted me to put into action a business plan I have had to run my own hosting company, called TunedHosting.com, in fact this site is running on a 4G memory, 8 CPU VPS which is a ‘Tuned Hosting’ setup… runs super fast on NginX/Apache web server, properly configured VPS, hand built and configured, not some standard installation.
Imagine being able to use shared hosting to run eCommerce sites, no dedicated IP needed and SSL capable… no need to upgrade to a VPS, in fact later tonight our sites will be on SSL on a shared IP, on our VPS… just so you can see it can be done… we will do this for our shared clients too!
I’ve partnered with a top network admin, a BIG hosting company tried to buy him out and hire him directly with them, he turned them down flat… more on that later… to run his own company and provide top tier services to his clients.
Together we are bringing RackSpace performance at a major discount, priced competitively and with an affiliate program paying on a 3×12 compensation plan… get ready to rock folks… Keep your eyes peeled for updates as we get ready to roll out our performance servers at bargain pricing!